Get in Touch
Email Us
Write to [email protected] for general questions. We reply within 24 hours, Monday through Friday.
Live Chat
Chat with a real person from 9am to 6pm EST. Look for the cream bubble at the bottom right.
Community
Join our circle of collectors and curious minds on Instagram, Pinterest, and Substack.
A note from our studio
Isra Shop began as a notebook of objects we loved, gathered during slow mornings and long Sunday walks. Today it remains a small, considered practice, run by people who answer their own emails.
If something you received isn't quite right, please tell us. Every return, every question, every small observation helps us choose better, write truer, and care deeper.
Frequently Asked Questions
How long does shipping take?
Domestic orders ship within two business days and arrive in three to five days. International orders typically arrive in seven to fourteen days, depending on customs in your region.
What is your return policy?
We accept returns within thirty days for unused items in original packaging. We believe in objects that earn their place, and we'll always make the process gentle.
Do you offer gift wrapping?
Yes. Choose our cream linen wrap at checkout, handwritten with a note of your choosing. Each parcel is prepared by hand in our studio.
Can I track my order?
Once your order ships, you'll receive an email with a tracking link. You can also view status anytime by logging into your account.
Prefer to browse first?
Our journal is full of stories behind the objects, the makers, and the slow way we choose.
Read the Journal →